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How we check

This page states what you can hold us to — including the places where we know nothing. The directory entries themselves are in German.

The yardstick

Does a customer based in the EU have to do something for the statement to hold? No → green. Yes → amber.

Doing something means: choosing a region, adding a tariff, flipping a switch, objecting, asking. A condition that follows from being based in the EU is not a restriction. Every rating has been set by this rule since 31 July 2026 — and you can hold each one of them against it.

RatingMeaning
demonstrably metThe vendor documents it, and an EU customer need do nothing.
partly / conditionalIt holds only under a condition — a tariff, a region, a setting, an objection.
demonstrably not metThe vendor's own documents show the statement does not hold.
not assessedNo demonstrable statement found. Not a finding against the vendor.

Which sources count

Evidence comes only from the vendor's own documents: data processing agreement, privacy policy, subprocessor list, certificate, trust portal. 621 such addresses are on file; 7057 retrievals sit in the archive, each with a date.

What does not count as evidence: comparison portals, third-party directories, test reports and self-declarations in other people's databases. Not because they must be wrong — but because we cannot check what they rest on. Twice this was the reason to withdraw an entry that had already been published. If only an outside source mentions the criterion, it stays grey, and the reason is shown on the entry.

Why a criterion stays grey

Grey is not an error state but a statement — and one of two different ones. Of 466 open criteria, 370 sit with the vendor and 96 with us. The first is a finding about them, the second a commitment by us.

ReasonWhose side Criteria
Read the vendor's documents; they say nothing about it.Vendor’s side328
We could not extract readable text from the source.Our side88
No verifiable reference on the vendor's own domain.Vendor’s side40
Not looked at yet.Our side7
There is a statement, but it does not settle the question.Vendor’s side1
Only a third party says it — that is not evidence about the vendor.Our side1
The vendor says two things that contradict each other.Vendor’s side1
The vendor refuses automated retrieval.Our side
The statement found is out of date.Vendor’s side
Needs to be read by a person.Our side

Silence never becomes a red rating. “Not findable” does not mean “does not exist”, and a machine-made negative claim about a named company is precisely the case § 824 of the German Civil Code is written for.

What a red rating requires

Red is the only rating that publishes a negative factual claim about a named company. It is set only when both are present: evidence on the vendor's own domain in which they say it themselves — and the release of a data protection officer, recorded on the assessment with name and date. At present 15 published assessments carry a red rating; not one of them without a release.

What we do not know

A verification date reads like a promise that we will notice when something changes. For 30 of 265 tools that is not true.

State of the sourcedo we notice a change? Tools
Monitored automatically.yes235
Checked by hand.yes
The page is built in the browser; retrieval returns little text. Changes are not reliably noticed.no1
The vendor refuses automated retrieval.no5
The source is only reachable after signing in.no
Retrieval has been failing for several runs.no
The address is no longer reachable.no
Monitoring is paused.no
No vendor source on file for this tool.no24

On top of that comes what cannot be measured at all: whether a vendor does what its documents say. We check documents, not data centres. And the AI Act classification describes typical use — the binding class depends on how you deploy the system.

If we get it wrong

Then we correct it with a note of change and a new verification date, and the previous state remains in the history. A correction with evidence costs nothing and needs no account — every entry page carries the way to do it. Vendors can commission a review, never an outcome: a participant in the vendor programme can come out worse than before.

Check us

Every entry carries its sources with retrieval dates, the reason for each open criterion, and the changes to its assessment.

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